2. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use.
3. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
4. Your Contributions are not false, inaccurate, or misleading.
5. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
8. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
9. Your Contributions do not violate any applicable law, regulation, or rule.
10. Your Contributions do not violate the privacy or publicity rights of any third party.
11. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
12. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
13. Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.
Pure Meal Prep SD Terms & Conditions
Effective Date: July 6, 2026
Welcome to Pure Meal Prep SD (“Pure Meal Prep SD,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, www.puremealprep.com (the “Website”), and the purchase of any products or services offered by Pure Meal Prep SD.
By accessing our Website, creating an account, placing an order, enrolling in a subscription, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our Website or purchase our products.
1. Company Information
Pure Meal Prep SD
7015 Carroll Road
San Diego, California 92121
Phone: (858) 384-6445
Email: puremealprepsd@gmail.com
Website: www.puremealprep.com
2. Eligibility
By placing an order, you represent that you have the legal authority to enter into these Terms and that the information you provide is accurate and current.
3. Products & Services
Pure Meal Prep SD prepares fresh, chef-crafted meals for pickup and delivery throughout our designated service areas.
Our products include, but are not limited to:
- Weekly meal plans
- Individual meals
- Meal subscriptions
- Catering services
- Corporate wellness meals
- Gift cards
- Promotional offerings
Availability may vary based on location, production schedules, ingredient availability, and seasonal menus.
4. Weekly Menu Changes
Our menu changes regularly.
Meals, ingredients, and menu offerings may change without prior notice due to seasonal availability, supplier inventory, quality standards, or operational needs.
Whenever reasonably possible, we will substitute comparable ingredients while maintaining the quality and overall nutritional intent of the meal.
5. Orders
Orders are accepted through our Website.
Customers are responsible for reviewing their order before completing checkout.
Once production has begun, modifications may not be possible.
6. Subscription Services
Many of our products are offered through recurring subscriptions.
By enrolling in a subscription, you authorize Pure Meal Prep SD to automatically charge your selected payment method according to your chosen subscription schedule.
Unless cancelled or paused, subscriptions automatically renew every seven (7) days from the original signup date.
Customers may:
- Pause subscriptions through their online customer portal or by contacting us.
- Skip upcoming deliveries through their online account or by contacting customer support.
- Update payment methods through their account.
- Request billing date changes by contacting our team.
7. Order Deadline
Weekly order modifications, pauses, cancellations, and skips must be completed before Thursday at 4:00 PM Pacific Time.
Requests received after the deadline may not be applied until the following production week.
8. Pricing
Prices displayed on the Website are subject to change without notice.
Price changes will not affect orders already confirmed but may apply to future subscription renewals.
Taxes, fees, and promotional discounts will be displayed during checkout when applicable.
9. Payment
We currently accept:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
Payments are securely processed through Stripe.
Pure Meal Prep SD does not store complete credit card information.
10. Gift Cards
Gift cards may be purchased through our Website.
Gift cards:
- Have no cash value except where required by law.
- Cannot be redeemed for cash.
- May not be replaced if lost or stolen unless required by applicable law.
- May not be resold without our written permission.
11. Delivery
We currently deliver on Sundays and Mondays within our designated delivery zones.
Customers receive delivery communications that may include:
- Delivery window notifications
- Reminder messages
- Approximately 15-minute arrival notifications
- Delivery confirmation
Delivery windows are estimates and are not guaranteed.
Traffic, weather, and operational circumstances may affect delivery timing.
12. Delivery Responsibilities
Customers are responsible for:
- Providing accurate delivery information.
- Providing gate codes and access instructions.
- Ensuring pets are secured if necessary.
- Promptly refrigerating meals after delivery.
Meals may be left at the designated delivery location when permitted by the customer.
Once delivery has been completed to the address provided, responsibility for proper storage transfers to the customer.
13. Failed Deliveries
If we cannot complete delivery because of:
- Incorrect address
- Incorrect gate code
- Restricted access
- Customer unavailability
- Unsafe delivery conditions
we will attempt to contact the customer by phone and text message.
Sunday deliveries may be rescheduled for Monday when feasible.
Monday delivery issues may require customer pickup from our kitchen on Tuesday or may result in forfeiture of that week’s delivery.
Redelivery requests are handled on a case-by-case basis and may be subject to additional fees.
14. Cooler Bags & Ice Packs
Meals are delivered in insulated cooler bags with ice packs to help maintain safe temperatures during delivery.
Customers are encouraged to return cooler bags and reusable ice packs for future deliveries.
Pure Meal Prep SD reserves the right to charge a $5 replacement fee for customers who repeatedly fail to return reusable delivery materials.
15. Food Safety
Customers should refrigerate meals promptly after delivery.
Heating instructions are provided with our meals.
Customers are responsible for following safe food handling practices after delivery.
16. Allergens
Meals are prepared in a commercial kitchen that also processes products containing common allergens, including but not limited to:
- Milk
- Eggs
- Wheat
- Soy
- Peanuts
- Tree nuts
- Fish
- Shellfish
- Sesame
Although we offer gluten-free and dairy-free options, we cannot guarantee the complete absence of allergens or cross-contact.
Customers with severe allergies should carefully evaluate whether our products are appropriate for their needs.
17. Nutrition Information
Nutrition information, calorie counts, and macronutrient values are estimates based on recipes, ingredient specifications, and standard preparation methods.
Actual values may vary.
18. Medical Disclaimer
Our meals are intended to support general wellness and convenience.
They are not intended to diagnose, treat, cure, or prevent any disease.
Customers with medical conditions or specialized dietary needs should consult a qualified healthcare provider before relying on nutritional information provided by Pure Meal Prep SD.
19. Refunds & Damaged Meals
Refunds are governed by our separate Refund & Cancellation Policy.
If a meal arrives damaged or significantly compromised, customers should contact us promptly with photographs so we may evaluate the issue.
Depending on the circumstances, we may provide a replacement meal or account credit at our discretion.
20. Photography & Marketing
Customers who voluntarily tag Pure Meal Prep SD, submit reviews, or provide testimonials may have their content reposted or featured in our marketing materials unless they request that it be removed.
Photographs of meals on our Website and social media are representative. Because meals are handcrafted and ingredients may vary seasonally, actual appearance may differ slightly.
21. Intellectual Property
All content on this Website, including but not limited to:
- The Pure Meal Prep SD name
- Logos
- Branding
- Photography
- Videos
- Graphics
- Website design
- Written content
- Marketing materials
is owned by or licensed to Pure Meal Prep SD and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without our prior written consent.
22. Website Availability
We strive to keep our Website available at all times; however, we do not guarantee uninterrupted access.
Maintenance, technical issues, security updates, or events outside our control may temporarily affect Website availability.
23. Promotions & Discounts
Promotional offers, coupon codes, referral credits, gift cards, and discounts:
- May expire.
- May not be combined unless expressly stated.
- May be modified or discontinued at any time.
- Have no cash value unless required by law.
24. Chargebacks
If you believe a billing error has occurred, we ask that you contact Pure Meal Prep SD before initiating a chargeback with your financial institution.
We are committed to resolving billing concerns promptly and fairly whenever possible.
25. Force Majeure
Pure Meal Prep SD shall not be liable for delays or failure to perform resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, public health emergencies, supplier disruptions, utility outages, transportation interruptions, labor disputes, governmental actions, or other unforeseen events.
26. Limitation of Liability
To the fullest extent permitted by applicable law, Pure Meal Prep SD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our Website or products.
Nothing in these Terms limits liability where such limitation is prohibited by law.
27. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.
28. Dispute Resolution
Before filing a lawsuit, the parties agree to make a good-faith effort to resolve disputes through informal communication.
If a dispute cannot be resolved informally, the parties agree to participate in mediation in San Diego County, California, before pursuing litigation, unless applicable law provides otherwise.
29. Changes to These Terms
Pure Meal Prep SD reserves the right to update these Terms at any time.
Updated Terms become effective upon posting to our Website. Continued use of our Website or services after changes are posted constitutes acceptance of the revised Terms.
30. Contact Us
Questions regarding these Terms may be directed to:
Pure Meal Prep SD
7015 Carroll Road
San Diego, CA 92121
Phone: (858) 384-6445
Email: puremealprepsd@gmail.com
Website: www.puremealprep.com